Returns & Exchanges

We offer a 30 day satisfaction guarantee on all products we sell. Within 30 days of your purchase, you may return unopened product to AudioGeeks for a full refund, exchange, or credit less any shipping costs. Please email for an RMA#, then ship the item back to us with the Product Return Form under the link below. Please indicate how you would like us to handle the return (exchange, store credit or refund to your credit card). One return per person is allowed. For allowed opened returns, a store credit will be issued based on the condition of the return.

When returning a product, please make certain to return along with all original packaging and any contents.

Product Return

Our address for ALL returns is:

Attn. Returns
4714 Shavano Oak, Building 2
San Antonio, Texas 78249

Non-defective items that have been opened are subject to a restocking fee (up to 15%).

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Promotions: We retain the right to cancel and/or modify promotional offers at any time without prior notice. Return of any qualifying purchase will void the offer and may result in an adjustment of the refund amount to reflect any used portion of the promotional offers value.

Need help?

Contact us at for questions related to refunds and returns.